Hi Monique

"You did such a wonderful job of transporting my cat at such a young age, I felt very comfortable leaving my cat Cleo in Monique's loving care. It was a plus that you are a vet nurse which made me much more comfortable than I felt at first.

 This is a big credit to your company. Thank you to  you and your company for your excellent work and wonderful communication. I will be recommending you to anyone who is transporting a pet. Thank you once again."

Hi Monique

Just sending you a few photo's of Tabu.  His travels went well - I think he was a bit stressed on his arrival in Perth - but it was expected.  He is VERY HAPPY now and all back to normal!

Here are photo's of when we dropped him off in Auckland,
loading him into our van on his arrival in Perth (exhausted),
enjoying Perth's fresh air and on the doggie beach with his
new buddies!

Thanks again for everything and all your help

Hello Monique,

 Tweak has arrived safe and sound, we were allowed to take
him away from the airport after 7.30pm.

 Carla will email you
tomorrow.

Many thanks for all your help.
 

Hi Monique

Just wanted to say thank-you for sorting the problem out
on Friday with NZ cargo. I was starting to panic cos I thought
I wouldn’t see my little man. Anyhow, Diesel has settled into
his new home and he’s such a lovely wee pup. So placid and
full of love. I took some pics of Diesel and Dad on the weekend.
 (see attached)

Thanks again for your help.

Hi Monique,

Sorry it took me so long to respond, my internet was just connected

today, this is my first e-mail in over a week. Thank you so much for

the wonderful e-mail about your experience with Ziggy, I love the

pictures, they are so cute. I appreciate all the care you took in

arranging her travel, the cage was still pretty dry thanks to all the

shredded paper you put in. You were right, she didn't go to the toilet

in her carrier, I think the little bit of dampness was from her water

dish, but she seemed to be as comfortable as possible. Ziggy is

doing great at our home, she is adjusting just fine.

The Los Angeles portion of her trip turned out fine, everyone we

encountered that had anything to do with Ziggy or her paperwork

were so nice and helpful, it took 3hrs to collect her and put her on

the next plane, they also really liked her which was very nice. Thanks for complimenting her shiny coat, in addition to her kitten biscuits I also

feed her baked chicken twice a day, I can't believe it makes her coat

so nice, but I can't think of what else it would be.

Thank you so much Monique,  I felt confident you would take good care of

Ziggy, you have been very thoughtful and professional from day one, I'm
very happy we used your service, I would recommend you to anyone who might need pet transport in you area. My husband thanks you also.

hi there!

Glad you recieved the payment ok, thanks for letting me know.

Ted has arrived safe and sound -rather jet lagged and bemused in his new surroundings but making himself at home and adapting really quite quickly! After all it was one heck of a journey from New Zealand, the temperture difference alone is enough to confuse him - we had freezing fog on the drive back from Heathrow and temperatures of -6C last night!!

It's so lovely to see him, he was so excited at the pick up centre
and crying and kissing both me and Steve!! I couldn't believe how
skinny he was, he's always been  trim but weighed 42Kg when I
left 5 months ago  now he's about 37kg!! He's scoffed abig bowl of
food and loads of water last night so with a bit of extra tucker I'm
sure I can get some meat on those sticky out bones again.- life on
the farm must have been full on!!    

 No matter the cost it was worth it, just to have my family back
together again! He's not traumatised or unwell after the experience at all. It must be down to your care and attention. Thank you so much! It has been a
pleasure to deal with you, very professional and efficient at
communication whilst retaining that all important personal touch. I
felt sure that everything would go well with you looking after it!
Thank you so very much!

I've attached a picture of me and my boy for your rogue's gallery!

Best wishes for Christmas and I wish your business goes from strength to strength!

Kia ora  Susan,

Milo here…            

My mum and I are settling well into Adelaide, Australia.

 Thanks for helping me to get here and for allowing my mum to be able to take me overseas with her.

Also for making things as least stressed as possible, and getting any extra info we requested.  You provided an excellent service:  friendly, fast and reliable, with reasonable / competitive prices.

I would certainly recommend you to any of my furry 4-legged friends, and my mum to hers, both here and back in NZ.

Hi Monique

Just to let you know she has arrived safely - it took quite a time to have her cleared as they waited until the next flight came in as there was another dog on that flight so they cleared them all at once so we only managed to collect her about 2 hours after her flight arrived but am glad she is here safe and sound.  Thanks so much

Hey there Monique.

Noel is home safe and sound. He was a little stressed, but that's to be expected (though he can't have been too freaked because he was all about eating some takeaway chicken we got from a drive thru on the way home from the airport!)

 Thanks so much for everything- I'll send some pictures once he's a bit more
settled.
Take care!

We collected the two dogs earlier this evening and have enjoyed their somewhat subdued company since.  I have no doubt they will revert to playful and feisty as soon as they sleep off the long trip.  Thankyou for your service and the friendly manner in which you answered all my questions

Regards,

Elaine Jones

Dear Monique,

Sorry for being late to contact you since Ichiro and Popeye left NZ , Juse let you know - they have arrived in Taiwan safely and now they are trying hard to get used to the environment there^^  Just wanted to say thanks to you and I really appreciate your kindness!

Best wishes to you Monique!!

 Best Regards,

Hi Monique,

Sorry. Have been out of the office for a couple of days. Will deposit that right now.

Murph’s doing great, thank you.

Cheers again for your great service,

Hi Monique

Murphy had a good flight and arrived with no problems and has settled in well. Thank you for all your help

Julie

Hi Monique,

Zena arrived safely on Tuesday, 19th June and is doing well, she was in good form when she arrived, so the lady in the Quarantine place advised.  We can't visit her for another two weeks but she is there and safely returned to Ireland, so thanks again

hope it's not too cold there in nZ still raining here, crap summer really so far.

Take care

Hi Monique
 
Sorry its taken so long for me to get back to you about Zara.
 Well she hasn't let her dad out of his sight since she got to Perth, Brett was amazed when they brought her out on a forklift, there she was way up in the air lying down in the cage all relaxed like she didn't have a care in the world, her cage was dry and clean which we expected she had drunk all her water and was very thirsty when Brett got her home. Zara has settled in nicely although she was still in New Zealand time and had her dad up in the morning 4 hours earlier than he would of liked, she hasn't worked out yet why the crows get upset with her and what all the fuss is about.
Thank you very much for taking those extra miles at the last minute for Zara, kids and I really appreciate your kind and caring nature, thank you again Monique.

Hi

There Monique, plane landed at 7 on the dot and she seems no worse for wear from her big journey. Thanks so much for the pick up and getting her on the plane, and at such short notice. Will definatly use you guys again in the future.

Regards

Hi Monique.

Thanks very much for your superb service in getting our Ruby to us here in Oz.

She arrived safely and was so excited to see us.

She is back to her normal self now as the last 4 months were a little confusing for her, but she is now completely relaxed to be back with her family.

Thanks heaps.

I would strongly recommend yourself and your company to anyone that requires pet transport as your service is highly professional, friendly and totally 100% reliable.

You are the best

Thanks again and we hope that you have a lovely weekend.

Kind Regards

Hi Monique,
Pleased to say that Jones arrived safe on friday, he seemed to travel ok, there was a female cat from Sydney travelling with him and he was more interested in her than me!
He's very confused at the mo, not sure what to do with himself, doesn't help it's fireworks every night either.

thanks again for all your help in getting him here!

Regards

A big Miaou from Matoux,

He has arrived safe and well.
Thank you for everything.

Best regards,

Hi Monique,

Sorry it's taken me a few days to write to you!!

When I finally got to Melbourne there was a lovely message on my cell phone to say that Gypsey travelled well on the plane and that she seems relaxed and comfortable at the cattery here in Melbourne! 

I have yet to go and see her as we are frantically busy flat-hunting and are unfortunately on foot so that all takes some time!!

It sounds like Gypsey has been in good hands all round, so thank you soooo much for the great job you have done!!  I will recommend you to anyone needing some asssistance with pet transfers!!

Tracy